Testimonials from Sellers

“In the current climate it feels like a really good outcome. I can’t thank you enough for your help, advice and patience.  It’s been a real pleasure to deal with C&S, the whole team have been absolutely spot on. Every contact, every phone call, faultless.  I know from experience that doesn’t happen by accident, it requires an awful lot of hard work and attention to detail.”

“My sale completed on 25/8 after few hold ups in the conveyancing.  I just wanted to thank you and your team for all your help with this but more importantly to highlight the exceptional service received from Lara Balls during this process.  From making my decision to sell, compiling the details and through the endless queries during this time she was professional, patient, extremely supportive and just provided an all-round exceptional service.  Not sure I would have got there without her.  Thanks again to you and your team.”

“As to the services your firm has provided, we have been absolutely delighted. You have been a brilliant team and we are very grateful to you all.”

“We would all like to thank you for looking after us so well in our recent dealings.  To say it’s been a ‘bumpy’ ride would partly explain the turbulent issues, but having you, Oliver, by our side has been like a ‘comfort blanket’.  You were always on the end of the phone to advise and explain.  We are so very grateful and appreciative of everything you have done to get this sale through as successfully as possible.”

“I would just like to say what a pleasure it has been dealing with all the people from the rental team to residential at Clarke and Simpson.  I found everyone to be very professional and helpful which really helps when in the process of moving/renting/buying. Please pass on my thanks and best wishes to all.”

“Thank you so much for all your hard work with the sale.  I realise it has not been an easy one and your guidance, advice and patience has been invaluable’.”

“We are extremely pleased with all aspects of our dealings with Clarke & Simpson and therefore we have no hesitation whatsoever in recommending them to prospective clients. They handled what turned out to be quite a difficult transaction with sensitivity and patience, keeping us in touch with all updates almost as they occurred.  We have moved on numerous occasions in the past and it is not our present intention to move again.  However  if circumstances change it will be straight back to Stuart and his splendid team. (NB The first review we have ever submitted!)”

“Where would we be without Clarke and Simpson? Probably still at our cottage!!! Thank you Stuart. You really went above and beyond to finally get us that sale. Your company represents all that is best about a professional, traditional estate agency. We cannot recommend Clarke and Simpson highly enough, having now bought and sold properties through you. It all worked out well in the end – our new home is perfect for us.”

“Clarke & Simpson were at all times courteous, friendly, efficient and professional – in fact the exemplary Estate Agents – and I would strongly recommend them to anyone considering putting their property on the market.”

“It has been a long long journey for us all but thanks to the best agent we could have chosen in Suffolk, who went that extra mile.”

“Thank you for the very central and amazing role you played in selling the property.  Your patience, calm voice of reason and total dedication and integrity set you completely apart from any other agent we have ever dealt with.”

“It would never have happened without the sterling efforts of you and your superb team at Clarke and Simpson.  Thank you so much for all you’ve done.  No other agent comes close.”

“Thank you so much for your help, guidance, professionalism and, at the end, when we were just about tearing our hair out, your counselling! All the above helped enormously and we shall certainly recommend Clarke & Simpson’s service to everyone!”

“Thank you for everything you have done to get the sale through. At times it seemed above and beyond the call of duty.”

“You and your staff have been nothing more than outstanding in your efforts on our behalf.  Thank you so much.”

“Your approach was pro-active, understanding and patient in equal measure and it has been a pleasure dealing with you.”

“I cannot thank you enough for your help and professionalism – it really did feel like the cottage was your own given the amount of care you showed it. Your attention to detail is superb.  I would not hesitate to recommend Clarke & Simpson to any future clients.”

“We first dealt with C&S in 2001, when they sold us our house in Rendham.  We always remarked to people over the years that if you wanted to deal with a professional and personable agent, then do use C&S.  It was this professionalism that made us go back to C&S recently to sell our house in Rendham as we were retiring and had a dream to go to and live in France.  That dream has come true – we exchanged on 4^th June. Exceptional service from C&S. ”

“Can I thank all of your company for the way you have managed the marketing from start to finish.”

“As a surveyor and mediator you have been outstanding in ever way. Calm under fire, so positive and always open, authentic, trustworthy and fun to work with. Believe me, I will be your best salesman from now on. Just a thoroughly good job done – you said you would do your best and you over delivered in all departments. You are a credit to your family firm.”

“Just to say many thanks for your help and support during the last long and painful weeks. Please pass my thanks onto your staff – always a pleasure to call Clarke & Simpson as there will be a friendly voice at the other end of the line.”

“Thank you for the very gracious way you have managed our house sale. We have both been extremely impressed with your professionalism, support and sensitivity throughout the various stages.”

“What stars you have proved to be! The only analogy I can think of is the service of a personal butler! You have been my personal agents. Every hurdle I came across, you were there with a helping hand. If I hear of anyone who is thinking of selling, needless to say I will be waxing lyrical about Clarke & Simpson.”

“We’d like to thank you for seeing us through a very stressful time. As it was new to us, we trusted you and were not disappointed. We wish you well in all you do.”

“A big thank you to all your team for their efforts and contributions. A huge thank you for keeping it on track and securing the sale. We have already recommended your company to others and wish you continued success.”

“Just wanted to say thank you for your hard work, commitment and common sense throughout the sale.”

“You did splendidly coming to the rescue the way you did. The cottage was priced sensibly, which is just what I wanted.”

“Thank you so much for helping to sell mum’s house so sympathetically and effectively.”

“Thorough, personable, patient and unique. I couldn’t wish for more.”

“Nothing was too much trouble, often talking two or three times a day. The continuity of care and willingness to help during a very stressful time was first class.”

“Your diversity is a real positive for me, backed up by service which is not just a veneer of promises.”

“Thank you for all your help and patience over the last few months, you have been so good. Thank you, thank you!”

“Thank you so much for handling this sale so efficiently and sensitively. I can honestly say you have been the most helpful agent I have ever dealt with. Huge thanks to you and your team.”

“Thank you so much for all the help and advice you gave to us in selling the property. We have appreciated your professional yet friendly approach, always so conscientious in your work. We will never forget your early morning shot of the farmhouse with the sun shining on the meadow! Thank you for making the whole process of selling our house an enjoyable and stress free experience.”

Testimonials from Buyers

“Professional, friendly, efficient and personal from the moment I stepped through the door a few months ago…”

“Can we say a big thank you from both of us for all of the extra help and reassurance that you have given us throughout the process. It has been invaluable particularly in the latter stages when things got a little stressful.”

“We would like to take this opportunity to thank you both for the service you have provided. We have bought and sold many properties over the years and you are by far the most professional and friendly agents that we have ever encountered!”

“Finally we would like to thank you and your staff for your professionalism, accurate feedback and kindness in making this a stress-free transaction. We would have no hesitation in recommending your firm.”

“Thanks for all your help – you have been by far the best agent we have dealt with.”

“Finally, I would like to take this opportunity to thank you for all your help. The whole process was conducted in a extremely professional and friendly manner and I will not hesitate to recommend your services to family and friends should they wish to sell/buy a property in the near the future.”

“Many thanks for all your help over the last few weeks with the purchase of our new house. We couldn’t have wanted a better agent.”

“I would like to thank you for your help and support during the purchase of our house. We believe we still would not have completed but for your numerous interventions.”

“During our time in Suffolk we have received details from over sixty estate agents and we have found that none come close to matching your standards of service and professionalism. If you continue like this you are in danger of giving estate agents a good name!”

“May I thank you for your excellent service – when I started searching for a property, I went to twelve estate agents in the area and you are the only one to have continuously kept me up-to-date. Also your sales particulars are beautifully presented and very professional.”

“On behalf of my wife and myself, may I take a few moments of your time to commend you and your staff for your professional and efficient service. You have very kindly kept us informed of properties that are on your books – no other estate agent has done this.”

“Thank you! I am very impressed by the professionalism of your agency and the helpfulness of all the staff I have dealt with.”

“Although you were acting on behalf of the sellers, I would like to thank you for the positive relationship I have had with your firm. It has always been professional, helpful and courteous and I realise you personally went the extra mile in the concluding phase of the negotiations.”

“Many thanks for your help and patience during our purchase. The house is just what we have been looking for for a number of months. The buying process was made less stressful through the help of everyone at Clarke & Simpson. We would recommend you to others!”

“Excellent communication – not lightweight. Impeccable attention to detail.”